Returns & Exchanges
At Free Shipping, we want you to love your new fashion finds, which is why we offer a hassle-free 30-day return policy on all unworn items. If your purchase isn't a perfect fit, we provide complimentary return shipping to ensure your experience is completely risk-free.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Prepaid Label
Once your request is approved, we will email you a prepaid shipping label at no cost to you; simply download and print it.
Pack Your Items
Place the items in their original packaging with all tags attached, seal the box securely, and attach the prepaid label to the outside.
Drop Off and Refund
Drop the package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing